CRM means customer relationship management, but what does this really mean and who in your company should use the software? CRM software, such as Act! by Swiftpage (formerly by Sage), keeps track of all your interactions with your customers or prospects, but only works if everyone in your company who has direct contact with the.. read more →
Do you use ACT! Standard 2011 or ACT! Premium 2011, and have you ever experienced the error starting “Unable to cast object of type …” when you try to customise the columns view? This error occurs if you have included tick boxes in your view, and it means that you probably do not have the latest.. read more →
I have this week started to use a lovely new PC, and so have had to install all my software from scratch. Having used ACT! 2011 previously with the Sage and Accounts linked in the ‘old’ way I thought I would now take the plunge and add the new Accounting Integration facilities to my Sage.. read more →
Many of us realise the power of networking and how it can bring in new business, but how can you make sure you make the most of going to those meetings – and ensure that you remain in the forefront of people’s minds? I thought I would share some techniques which really seem to work,.. read more →
This week Paul at Silicon Bullet spent most of Sunday afternoon sitting through the Sage ACT! 2012 new release seminar online, and then taking the exam. What a fun way to spend the weekend! As a Sage accredited reseller we keep our knowledge up to date by sitting these exams whenever a new version of.. read more →
